Naija Hotels

Naija Hotels (“Naija Hotels”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Naija Hotels platform (the “Platform”). By using Naija Hotels, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: such as name, email address, phone number, and account details
• Booking Information: reservation details, stay dates, and preferences
• Payment & Transaction Data: payment method details and transaction history (processed securely by third-party payment providers)
• Hotel Partner Information: business details, payout preferences, and verification data

2. How We Use Your Information

We use collected information to:

• Process and manage bookings and reservations
• Facilitate payments and hotel partner payouts
• Operate, maintain, and improve the Platform
• Communicate with users and hotel partners
• Comply with legal, regulatory, and compliance obligations

3. Payments & Financial Data

Naija Hotels provides a secure payment infrastructure with real-time transaction tracking. Hotel partners may select payout options including instant, weekly, bi-weekly, or monthly settlements. We do not store sensitive payment details beyond what is necessary for transaction processing.

4. Data Sharing & Disclosure

We do not sell or rent personal data. Information may be shared with:

• Hotel partners for booking fulfillment
• Payment processors and financial service providers
• Regulatory or legal authorities where required by law

5. Data Security

We implement industry-standard technical and organizational measures to protect your information. However, no digital system is entirely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance platform performance, analyze usage, and improve user experience. You may manage cookie preferences through your browser settings.

7. Your Rights

Subject to applicable laws, you may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data, where legally permissible

8. Contact Us

For privacy-related inquiries or requests, contact us at:
hello@naijahotels.ng