Welcome to Naija Hotel

Terms of Service

Naija Hotels

These Terms of Service (“Terms”) govern your access to and use of the Naija Hotels platform. By accessing or using the Platform, you agree to be bound by these Terms.

1. About Naija Hotels

Naija Hotels is an online marketplace that connects guests with verified hotel partners for accommodation bookings across Nigeria.

2. Eligibility

You must be at least 18 years old to create an account or use the Platform.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

4. Bookings & Reservations

All bookings are subject to hotel availability, pricing, and individual hotel policies. Naija Hotels does not guarantee availability beyond confirmed reservations.

5. Payments

Payments are processed securely through third-party payment providers. Hotel partners may choose payout schedules including instant, weekly, bi-weekly, or monthly settlements.

6. Hotel Partner Responsibilities

Hotel partners are responsible for:

  • Providing accurate and up-to-date listings

  • Honoring confirmed bookings

  • Delivering services as described on the Platform

7. Prohibited Activities

Users may not engage in fraudulent activity, misuse the Platform, interfere with system operations, or violate applicable laws or regulations.

8. Limitation of Liability

Naija Hotels acts solely as a booking intermediary and is not responsible for hotel service quality, on-site disputes, or guest-hotel conflicts.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

10. Contact Us

For questions or support, contact:
hello@naijahotels.ng